Help center
How can we
help?
Find a feature, setting or error. The guides below cover common workflows without waiting for support.
Getting started
First steps, navigation and permissions.
✓Timeline and plan
Tasks, events, habits and open time.
✦Life AI
Context, answers, limits and safety.
↗Insights
Periods, data quality and interpretation.
◎Focus and habits
Timer, progress and repeating actions.
⌁Problems and data
Permissions, purchases, sync and errors.
01
Getting started
Begin with one entry and almost no setup.
How do I start using the app?
- Open Today and tap add.
- Create one task, note, event or habit.
- Add a time only if it matters.
- Return in the evening to see the day as a timeline.
Location, photos, microphone, Apple Health and notifications are optional.
What is in the bottom navigation?
Today is the living timeline; Plan holds tasks, goals and habits; AI is for questions and recaps; Insights shows personal patterns; Settings manages permissions, subscription and data.
Which permissions are actually required?
Only those connected to a feature you choose: microphone for voice, photos for attachments, location for places and routes, notifications for reminders and Apple Health for selected metrics. Declining them does not block basic planning.
How do I change language or system settings?
Open iPhone Settings → Apps → Life Tracker. Available language and system options depend on your iOS version and current app build.
02
Timeline and plan
Organize the day without filling every minute.
How do I add a task, event or note?
Tap add in the timeline or plan, choose the entry type, add a title and save. Time, reminder, category, photo and place are optional.
What is the difference between a task and an event?
A task has an outcome and completion state. An event describes a period or fact. A note keeps information without requiring completion.
What does “Available to plan” mean?
It is a gap between known events. Treat it as an estimate: travel, rest and unrecorded responsibilities may use part of that time.
How do I move or edit an entry?
Open the entry, choose edit and change date, time, text or status. Button placement may differ slightly between test builds.
Why did a reminder not arrive?
- Check entry time and time zone.
- Open iPhone Settings → Notifications → Life Tracker.
- Allow alerts, sounds and Lock Screen delivery.
- Check iOS Focus and Scheduled Summary.
How do repeating habits work?
A habit appears on selected days or intervals. Each completion belongs to that date; schedule edits affect future appearances.
03
Life AI
Contextual support, not a source of final decisions.
What context can Life AI use?
Depending on your request and settings: tasks, events, notes, habits, recognized voice and available recaps. Sensitive sources require separate permission.
What should I ask AI?
Use a concrete outcome: “Plan my evening around remaining tasks,” “Summarize this week,” “What kept repeating?” or “Find open time tomorrow.” Review any suggested action before saving.
Why is an answer inaccurate or incomplete?
There may be too little history, ambiguous text or an unavailable source. Specify the period, desired result and important constraint. AI can make mistakes.
Why did I reach the message limit?
The daily limit depends on your plan and resets automatically. Compare current allowances on the pricing page.
Can AI be used for health or emergencies?
No. Life Tracker is not a medical device and does not replace a doctor, lawyer or emergency service.
04
Insights
Patterns improve as your history grows.
Why does the screen say “Not enough data”?
An honest comparison needs several meaningful days. Use the app normally; do not create artificial entries just to fill charts.
What is data quality?
It estimates how complete the selected period is. It is not a score for your life or productivity. Low quality only means conclusions need caution.
How do I switch week, month and year?
Use the period control at the top of Insights. Available history depends on your plan and the entries you have accumulated.
Can I correct a wrong conclusion?
First correct source entries or categories, then refresh the period. AI wording remains a hypothesis and should be verified.
05
Focus and habits
Small actions without streak pressure.
How do I start focus mode?
Open the day plan, choose a task or free-focus mode, set a duration and start. Save the outcome to your history when the session ends.
What if I interrupt the timer?
An interrupted session does not fail the task. Continue later, start a new interval or record the portion you completed.
Why did a habit streak reset?
Check the schedule, time zone and completion on the correct date. If history looks wrong, contact support before reinstalling.
How do I change a habit schedule?
Open the habit → edit → schedule. The new schedule applies to future days while prior history should remain on its original dates.
06
Data and problems
Safe checks before contacting support.
Microphone or voice recognition is not working
- Open iPhone Settings → Privacy & Security → Microphone.
- Enable Life Tracker.
- Check the network for features that require it.
- Close and reopen the app.
A photo will not attach or place is unavailable
Check permissions in Settings → Apps → Life Tracker. Choose full or limited photo access. Enable location and the precision you are comfortable with only if you want the feature.
Apple Health data is missing
Open Health data-access settings, find Life Tracker and enable only the categories you want. Reopen Life Tracker. Availability depends on device and existing Health data.
How do I restore a subscription?
Use the same Apple ID that made the purchase. In Life Tracker open Settings → Subscription → Restore Purchases. If unavailable in a test build, email support with App Store confirmation after hiding payment details.
The app freezes or will not open
- Force close and reopen the app.
- Check free storage and iOS updates.
- Install the newest TestFlight build.
- Do not delete the app unless you know data has synchronized.
How do I request access, export or deletion?
Use the data/account section if available in your build. Otherwise email help@lifetracker.app from the address connected to your account.
What should a bug report include?
Expected and actual behavior, reproduction steps, iPhone model, iOS version and Life Tracker build. Attach a screenshot without personal entries, addresses, health or payment data.
Still need an answer?
Describe the problem here and attach a screenshot or video. Your message goes straight to the support queue.